DealMoto Data Protection & Privacy Policy

Last Updated: __________ 2026

DealMoto (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of users in accordance with the Data Protection Act, 2019 of Kenya and applicable regulations. This Privacy Policy explains how we collect, use, store, and protect personal data when you use www.dealmoto.co.ke.

1. Scope of This Policy

This Policy applies to all users who:

• Visit the DealMoto website

• Post or view vehicle listings

• Request pre-purchase inspection services

• Request spare parts sourcing

• Contact DealMoto through any channel

2. Personal Data We Collect

We may collect the following categories of personal data:

a) Personal Identification Information

• Full name

• Phone number

• Email address

• National ID number (where required for verification or contracts)

b) Vehicle & Transaction Information

• Vehicle details (make, model, registration number, condition)

• Listing details and advert content

• Inspection or spare-parts requests

c) Technical & Usage Data

• IP address

• Browser type

• Device information

• Website usage analytics (cookies)

3. Lawful Basis for Processing

We process personal data only where lawful, including:

• Consent provided by the user

• Performance of a contract (e.g. listings, inspections)

• Legal obligation under Kenyan law

• Legitimate interests of operating and improving our services

4. How We Use Personal Data

We use personal data to:

• Create and manage user accounts

• Publish vehicle adverts

• Facilitate communication between buyers and sellers

• Provide pre-purchase inspection services

• Assist with spare parts sourcing

• Improve website performance and user experience

• Comply with legal and regulatory obligations

5. Marketing & Communications

5.1 DealMoto may use contact details to communicate about:

• Listings

• Service updates

• Relevant offers

5.2 Users may opt out of marketing communications at any time.

6. Data Sharing & Disclosure

We do not sell personal data.

Data may be shared only:

• With service providers involved in inspections or parts sourcing

• Where required by law or court order

• To protect DealMoto’s legal rights

All third parties are required to observe confidentiality and data protection obligations.

7. Data Storage & Security

7.1 Personal data is stored securely using appropriate technical and organizational measures.
7.2 We take reasonable steps to protect data from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

8. Data Retention

We retain personal data only for as long as:

• Necessary to provide services

• Required by law

• Needed to resolve disputes or enforce agreements

Data is securely deleted or anonymized when no longer required.

9. User Rights Under Kenyan Law

Under the Data Protection Act, 2019, users have the right to:

• Be informed how their data is used

• Access their personal data

• Request correction of inaccurate data

• Object to processing in certain circumstances

• Request deletion where legally permissible

Requests may be made using the contact details below.

10. Cookies & Tracking

DealMoto uses cookies to:

• Improve website functionality

• Analyze traffic and usage patterns

Users may disable cookies via browser settings, though some features may be affected.

11. Children’s Data

DealMoto does not knowingly collect data from persons under 18 years.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the platform constitutes acceptance.

13. Contact Information

For data protection inquiries or requests, contact:

📧 Email: carsales@dealmoto.co.ke
📞 Phone: 0732 996 485

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Kenya, including the Data Protection Act, 2019.